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The announcement can be viewed hereOpens in new window. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. The Qantas Sale Act requires the Constitution to contain specific provisions designed to reflect Qantas' position as Australias national carrier. He has an Executive MBA from Auckland University. Supplier Requirements. m@oo!X7dKr\L:==U>KzurVUI:'7OSr/*X\o+]Ll(f~["[ g[nf8fe;C{:dw%,[$=.`_ vCU=oVVy6a+DrvkyN~/ p,F m+] Bc9 A key test is whether participating in these external initiatives complements and extends our own reporting in a meaningful way. The regular refresh of our saliency assessment is critical in helping us prioritise the human rights issues which are, or have the potential to cause, the most harm, and enables us to manage the key risks to people and to the business. "For workers, agreement termination is a threat that their remuneration, their working conditions fall off a cliff,"Professor McCrystal said. After COVID devastated aviation in 2020, Qantas announced it would retrench 1,700 ground staff at Australia's major airports. I work in a safety environment, on a heavy piece of machinery. Since operationalising our Supply Chain Assurance program weve continued to assess how we interpret and respond to risk. Can the dogs of Chernobyl teach us new tricks when it comes to our own survival? The Civil Aviation Safety Authority has endorsed multiple safety and risk management systems at Qantas, and no-one is suggesting there is currently any systemic risk. However, some employees Four Corners spoke to worried that, amid outsourcing and loss of experience, and cost-cutting and chaos at airports, the layers of defence had thinned. The global nature of our business means that we interact with government and their agencies across the regions and countries in which we operate. Contract Engagement, Review and Execution Policy; 4. He is careful not to overstate safety concerns but acknowledges risks have grown. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he . Two words showed something was wrong with the system, After centuries of Murdaugh rule in the Deep South, the family's power ends with a life sentence for murder, With Prince Andrew's sweetheart mansion rental ending, King Charles offers compromise that shocks his son, Flooding in southern Malaysia forces 40,000 people to flee homes. We hold ourselves to high standards in everything we do and give others the information to evaluate our performance. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, which we continue to evolve. Opens in a new window The Qantas Group adopts a proactive approach to enable identification, evaluation and effective management of the risks and opportunities that arise. Opens in new window, To read our Supplier Requirements and find out more about our supply chain, Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. Opens in new window, To find out more about how Jetstar is making a difference, For consumer brands especially, protecting value is also about maintaining a social licence to operate. Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. In FY22, the Group operated more than 220 repatriation flights for the Australian Government, bringing people home from around the world. Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program. You basically fully commit your life to the job, but your skills are not portable. "It takes a long time to become a pilot. We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/qantas-staff-far-airlines-reputation-at-risk/101391324, Help keep family & friends informed by sharing this article, Qantas offers discounts after CEO's apology, Australia's biggest drug bust: $1 billion worth of cocaine linked to Mexican cartel intercepted, 'Pincers are closing': Ukrainian forces under pressure as Russians shell roads out of Bakhmut, Four in hospital after terrifying home invasion by gang armed with machetes, knives, hammer, 'We have got the balance right': PM gives Greens' super demands short shrift, Crowd laughs as Russia's foreign minister claims Ukraine war 'was launched against us', The tense, 10-minute meeting that left Russia's chief diplomat smoking outside in the blazing sun, 'Celebrity leaders': Mike Pompeo, Nikki Haley take veiled jabs at Donald Trump in CPAC remarks. Opens in a new window If we identify material risks, we will not transact with suppliers until those risks have been resolved. The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. The Qantas Group encourages Disclosing Persons who have reasonable grounds to suspect a Disclosable Matter to make a disclosure via the following channels, by: Further information about how to make a disclosure, and additional Eligible Recipients is available in the Policy. A summary of indicators can be found Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. $75,000-$85,000 USD. The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. To find out more about how Qantas is advancing the best of Australia, The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. Among other roles in business and the community, Mr Joyce is a Director of the Business Council of Australia and member of the Male Champions of Change. Pilot Keith Marriott retired in 2020 after a career flying planes for Qantas that spanned 36 years. This incident can be seen one of two ways:The fact that a supervisor apparently picked up the error before the plane departed could suggest that the Swiss cheese defences are robust. Annual reports The Annual Report contains key financial information about Qantas, as well as important operating and corporate information. Andrew moved to Australia in 2005 from New Zealand where hed spent thirteen years with Air New Zealand in various executive roles. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. We monitor global developments in governance, laws and business practices, and work collaboratively across our global footprint to ensure we continue to meet these standards. He has a broad range of commercial, operational and people leadership skills. 4 0 obj Salient human rights issues are those that are likely to have the most severe negative impact on people, through a companys activities or business relationships. Opens in new window. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. %PDF-1.6 % Our Qantas Group Beliefs are our shared commitment to deliver our business goals and to create a great place to work. It is usual for each risk to have a named risk owner. ", Another observed: "I feel like the staff have been beaten down. The system is recognised globally by the industry as an example of best practice and forms the foundation of our risk management approach. We also report our findings in the Qantas Group Annual Review. As Chief Financial Officer his portfolio included Finance, Strategy, Treasury, IT, Procurement (including Fleet), Investor Relations, Mergers & Acquisitions and the Groups Business Transformation Program. However, the veteran pilot who held voluntary positions with the pilots' association for a couple of years is dismayed by Qantas's approach to industrial relations. security and internal audit risk across the Qantas Group. Andrew was previously the founder and Managing Director of a large public affairs firm that was acquired by the Ogilvy Group in 2001. We aim to foster a workplace where people respect and tolerate the rights and differences of others. Bags are being loaded onto aircraft incorrectly. As weve done during the pandemic, were continuing to transform to make sure were well positioned for the future. Upgrade my browser. We recognise human-induced climate change is a significant issue for the aviation industry. better managing the behaviour of customers. Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). For example, the Qantas Airline may end reducing its business international operations. As Qantas was betting, the resulting economic damage led the government to intervene and send the dispute to arbitration before the Fair Work Commission, which threw out job security claims being pursued by unions and employees. Our approach to risk management starts with our first priority: the safety of our customers and people. In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Qantas takes a proactive approach to managing risks in our supply chain. Opens in new window Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Prior to joining Qantas he was Executive Director for Jetstar Japan. "It's been prepared to take every angle under the act. Flights are being cancelled because crew are running out of hours to operate these flights in the time it would take to fix the issues.". Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. The Audit Committee, at least annually, reviews Qantas Managements establishment and operation of an enterprise-wide risk management system. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. Opens in a new window has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. Qantas Airways Limited shares are up 1.5% in Tuesday trading as we head into the lunch hour. I am the airline's first responder. Therefore, job security is absolutely paramount, and pilots cherish their job security. Opens in new window, To read our CDP Climate Change disclosures, please visit the Andrew manages the Groups government, industry, public policy, regulatory, environment and international affairs worldwide. To avoid accidents, it is necessary to put many slices together to layer the defences so there is no possibility that the holes can line up and an accident happen. Upgrade my browser. We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Volatility is part of the Qantas Group's everyday operating environment, whether it's in the prices we pay for fuel, business and consumer confidence levels, weather patterns across our global network, or broader geopolitical events. *Please note, applicants must have unrestricted working rights to live and work in the USA. Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. The Qantas Board of Directors is responsible for confirming that Qantas has an appropriate corporate governance framework to ensure the creation, protection and enhancement of shareholder value. Tony Lucas has been a pilot for 30 years, 27 of those with Qantas, and he has risen through the ranks to become a check and training captain. The Qantas Group beliefs anchor our internal priorities and initiatives, including investment in training, effective communication, rewards and recognition, and commitment to diversity and inclusion. Opens in new window. The Board adopted its Board Charter (PDF) on 1 September 2003. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. Prior to this, Mr Evans was CEO Qantas International & Freight where he led the successful turnaround of Qantas international operations and the arrival of Boeing 787-9 Deamliners into the Qantas Fleet. Andrew began his career in IT consultancy. Prior to joining Qantas Group in May 2002, Lesley held senior executive roles at both Ansett and Air New Zealand. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission.

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