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As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Our team will be in touch ASAP. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Have a blessed day. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Workers don't need permission to access earnings prior to payday. They don't care at all.. don't use payactive..please don't. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Customer service is rude!! Editorial Note: This content is not provided by PayActive, Empower or Dave. Heres how Payactiv compares to Earnin, another popular cash advance app. Payactiv Review. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. I hate my job use this company. :). Your earnings, spending and savings with you in control. No loansyour money, in your hands. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Explained my issue & he definitely assisted what agent Jane E messed up on. If your employer offers EWA, all fees to access your earned wages are less than $3. If youre considering using Payactiv, here are a few things to know. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). We're working on your case. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. In 2020, Payactiv released a short film titled, "We Heard You." LoanPro is a core lending software which specializes in the servicing of loans. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Elizabeth,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Was never asked what the issue was. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. He deserves a huge raise. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. In terms of security, no app is 100% secure. We use dedicated people and clever technology to safeguard our platform. Meanwhile, I will be overdrawn due to lack of funds. Shes the best and everyone should be more like her. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Payactiv is a life saver! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Have a blessed day. 1 Standard rates for data and messaging may apply from your wireless provider. Ned is amazing. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. We think it's important for you to understand how we make money. Learn how we maintain accuracy on our site. He was very knowledgeable and suggested the best way to access my money the fastest way possible. We always try our best to do our job well and your kind words make it all worthwhile. We're looking into your account. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Have a blessed day. The app is high-rated on the App Store and Google Play store. These offers do not represent all available deposit, investment, loan or credit products. Yes, its legit. Hi Michelle,We sincerely apologize for your negative experience. but Davis M deserves a raise plus more. However, there are very few additional fees. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Hi Courtney,Thank you for taking the time to write a review about your experience. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Horrible business and customer service. I had a big issue n called for days. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Always & foreithe best! Latest Reviews. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. I've had multiple attempts simply time out waiting for reps to respond. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. thank you! Hey! 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. I will never forget this. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Alan Davis is one of the best Representatives this company has. Payactiv can be used by businesses of all sizes. I had been sick with the flu and was in desperate need of cash for meds. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. One of our representatives will be reaching out to you shortly to assist you. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Have a blessed day. Its an app that people can use just like a regular wallet to store their card details and information. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. 20072023 Credit Karma, LLC. PayActiv earned its 4.7 score from GOBankingRates based on the following features. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. In 2020, Payactiv released a short film titled, "We Heard You." The offers for financial products you see on our platform come from companies who pay us. No commitment. I called three to four times the last two days and Im so glad I got Natalie this time. In terms of security, no app is 100% secure. World's #1 Fraud. They tell ya they cant do anything to contact the merchant. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. Please try again later. Agent assisted me and resolved my issues very quickly. Hi Tasha,We sincerely apologize for your negative experience. Davis M was very helpful. Another 10 to reply with copy and pasted questions, all of which were already addressed. Hi Bella,Thank you for taking the time to write a review about your experience. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Payactiv costs nothing to the employer. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. He fixed the issue, even when my phone died and I called back. To many glitches, and its a nightmare having to deal with customer service! Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. 1 Standard rates for data and messaging may apply from your wireless provider. I dont ever try leaving bad reviews because it hurts businesses. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. They will transfer you 20 times and no knows where your money is. Daily pay is a really good app way better then this crap they call an app. Information technology & services. Payactiv is a great place to work. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Have a blessed day. It goes against our guidelines to offer incentives for reviews. :). The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Confirm details with the provider you're interested in before making a decision. Some employers also may limit how much of an advance theyre willing to offer. If I have any future issues, I know I will be taken care of. We'd like to turn this around and resolve your issue ASAP. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. The platform has collectively provided employees with $5B+ in earned wage access. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Have a blessed day. Verification can help ensure real people write reviews about real companies. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. :), I am changing my review again because grace helped me out with no problem. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. I promise he is the best & only agent i will deal with! However, we'd like to learn more about your situation and what exactly happened. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. Hi Janel,Thank you for taking the time to write a review about your experience. Oops! Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. My kids are sick and I'm a single mother who needed to get them to the hospital. 1 Standard rates for data and messaging may apply from your wireless provider. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future I wish my employer used a more reliable system. You can click on the 'unsubscribe' link in the email at anytime. Hi Bill, sincerest apologies for the inconvenience. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Conclusion. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! 2023 Trustpilot, Inc. All rights reserved. See this Kraken review to learn the pros and cons of Kraken. But options are limited if your employer isnt enrolled with Payactiv. Ray M. made it so easy to get set up where i can have access to my wages. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. Money accessed through PayActiv will show as a deduction on your next paycheck. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Be sure to include your Employer's name, Employee ID, and Mobile number. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. It has been a week. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv works by partnering with employers to offer advances on their earned wages. One of our representatives will be reaching out to you shortly to assist you. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. :). Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. PayActiv advances wages that workers have accrued but haven't yet received. category to category depending on what consumers want from varying products and Like Empower and PayActiv, Dave also offers money management features. :). Very helpful, understandable and fast. We use dedicated people and clever technology to safeguard our platform. Hi Annisia,Thank you for your feedback. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Live support is available 24/7/365 online or by phone, according to the PayActiv website. We always try our best to do our job well, and your kind words make it all worthwhile. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Comes with the option to change your due date so you wont fall behind on repayments. We're available 24/7/365. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Join over 2+ Million people and put yourself ahead. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. We'd like to turn this around and resolve your issue ASAP. How long does it take to get money from PayActiv? Get company announcements, pick up shifts, and get reminders and alerts from work. This is the absolute worst app!! We'll do everything we can to make sure we do better in the future. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. We update our data regularly, but information can change between updates. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. 5000+ G2 reviews. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Heres how Payactiv and payday loans compare. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Payactiv pay advance app isn't available on Finder right now. Anyways 5/5 for Davis M! Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. We're working on your case. PayActiv achieves high marks in both areas. Thank Yall So Much Kudos to the whole entire Payactv team! The PayActiv app uses secure encryption and transmission technology to protect your data. Over 3 million HR leaders trust our advice. Prevention Platform. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Thank you!! Thank you Grace!!! Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by

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