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Enter a different account or get a new one. This is extremely frustrating. Someone please tell me that there is a solution now. If you forgot your Microsoft account password, follow these steps. I do not know how they are translated in English it was something like "experience online content". Now click on "All services.". As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. I have a small business and I set up the network a few years ago. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Enter a different account or get a new one. "That Microsoft account doesn't exist. Microsoft. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. You can also verify by asking close contacts to whom you have emailed from that account. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. If you are trying to sign-in using a Microsoft account, and you receive an error that saysThe Microsoft account you entered does not exist, then this post will help you understand the problem. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. We'll ask where you'd like to get your verification code and select Next. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Thanks for contributing an answer to Super User! By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. 3. Restart the device, and install from https://portal.office.com/account to get the correct version. To resolve this, log in using the details of the new account. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. While it may look as if the account is incorrect, but there can be other reasons. What is the point of Thrower's Bandolier? Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. The steps below are on how to clear cached data on Google chrome. Learn more about Stack Overflow the company, and our products. It then asked me to create a password so I backed out thinking it wouldnt work. The error message is trying (badly) to tell you that the email address login doesnt exist for the type of Microsoft account required (either work/school or personal). Asking for help, clarification, or responding to other answers. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. What do I do? Amazingly both messages are right but not well worded. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. If not, select the checkbox next to the device. At the moment, neither error message nor the logins show the important difference between the two types of login. You may be mistyping the email address. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Try another email address or sign up for a new one. Click on the Start button on the left side of your Taskbar, and select Settings. So, you might need to create a new Microsoft account. These are different to MSAs. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Fill out all required fields. Then, check for previous emails from Microsoft. Enter a different account or get a new one. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Enter a different account or get a new one. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. This thing does so much stuff that it can't do anything. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. We won't spam you. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Avoid attempting to log in with an Alias. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. The problem is Microsofts badly documented difference between a work/school login and a personal login. If its you, go back and sign in. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. It says my account does not exist. Enter a different account or get a new one Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Making statements based on opinion; back them up with references or personal experience. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Choose the account you want to sign in with. I worked around it.. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Keep up to date with current events and community announcements in the Power Automate community. Has anyone found any fix for this? A few months ago I created this account and now it says that it doesn't exist. Guiding you with how-to advice, news and tips to upgrade your tech life. I am trying to sign in to a new computer using my Microsoft account. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. Identify those arcade games from a 1983 Brazilian music video. The User does not exist or account does not exist error is usually encountered when a user is trying to gain access to his/her Microsoft account. Cache in the Safari browser stores website data, which can increase site loading speeds. That should let you at least set up the machine. In this case, you can no longer access the Microsoft services associated with that account. Microsoft will permanently delete any account which has not been active for the past 2 years. You wont be able to access your account, and you will receive this error. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Request a security code to be sent to the phone number or email you used. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. If so, please select work or school account and . document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! The Microsoft Rewards is supported in your region but for Xbox services your region isn't supported. my email address is - ***removed*** ***Personal information deleted by the moderator. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? I think that's the core of the confusion. Check if closed. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. Enter the on-screen character and click Next. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. I am trying to sign in to a new computer using my Microsoft account. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. T he works account does exist and is used to access an Azure subscription. Slot in the Microsoft user ID that needs to be recovered. Enter a different account or get We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? I am in a new position at my job and I need this in order to begin working immediately. This is also happening to me. In reply to Greg Carmack's post on March 9, 2022. If your Microsoft account doesn't exist but it does, you might be permanently locked out. I've also tried an O365 works account I have after . It says my account doesn't exist, WHILE I AM LOGGED INTO IT. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Once selected click Schedule with Pearson VUE then go to Edit your certification profile. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Copyright Windows Report 2023. Thank you for posting to Microsoft Community. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. To create a new account, head to Microsofts Signup Page and choose a new account name. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Office LTSC is the enterprise licence version of Office 2021. rev2023.3.3.43278. In this article, we'll explore the differences between Azure Active Directory and Microsoft Accounts. You only need to follow the steps carefully, and you should be able to sign in to your account again. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. This seemed to have created the issue somehow. Cache in the Edge browser stores website data, which speedsup site loading times. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Aliases are also to be avoided if you want to get to the bottom of things. Click Settings and more, illustrated by three dots. 5. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. I hope you were able to figure out what was wrong with your account. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. This is absolutely maddening. Head over to Accounts, then Email & accounts. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? The app needs permissions to use SharePoint,office 365 and outlook.com. Explore subscription benefits, browse training courses, learn how to secure your device, and more. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. I believe I've got the bottom of it. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Since I'm now joined, I can't check where the option is now. However, clearing the cached data will help resolve stored data issues affecting account access. 1. Time-saving software and hardware expertise that helps 200M users yearly. Once the account has been created, you can start using that Microsoft service again. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Restart the device, and install from https://portal.office.com/account to get the correct version. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. A Office 365 account is used for activating Office, not to logon to Windows. Send a test E-mail to the supposed user ID. For Windows devices, try the following troubleshooting methods. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. I DO NOT WANT MY WORK LINKED TO HOME. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does.
