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Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. The only thing that might need to be better is the speaker system . Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Washing their hands, talking, opening a jar (or something) in the bathroom. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. Please enter a valid email address. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Guests with existing Gaylord Texan Resort & Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. Lock in the lowest price from these sites. For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! With so many great options for dining and entertainment in downtown Grapevine, honestly, I'd get a cheaper hotel and just spend the evening downtown next time. I give a fair chance to any place that offers at least some type of experience so I feel I give a fair rating. Gaylord Opryland . It was a more pleasant experience here with a friendly bartender. If we find any, we delete them and, if necessary, take action against whoever is responsible. I will state if you read my reviews you will know I hate large properties. Since the beginning of 2020, we have strategically invested over half a billion dollars to expand the Gaylord Palms, renovate the rooms and upgrade the food & beverage outlets at the Gaylord . The staff speaks multiple languages, including English and Spanish. The outdoor pool was very nice as was the indoor. Dear Michelle D, It was a pleasure hosting you and we appreciate the review. Lock in the lowest price from these sites, Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine, Homewood Suites by Hilton Dallas-DFW Airport N-Grapevine. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. This is such a well run property words do not describe. Not good at all. The beds were comfortable And the restaurants and shops are pretty entertaining. Gaylord Texan Resort and Convention Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival. When staying at the property, there is a resort fee per night. You can sort and/or filter them by time of year, review score, and more. And if you need anything while your here best concierge to ask for is Irma she is awesome and will truly make your experience first class. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Texan offers a variety of hotel rooms. Each review score is between 1 and 10. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Great walkways in the atrium area. What are some restaurants close to Gaylord Texan Resort & Convention Center? We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? I returned the rental car on property. Group ICE! We were told because of being at 40% capacity. I stayed at the Texan to attend a large, on-site business conference and have mixed feelings about the resort. The room block at the Gaylord Texan is currently sold out. My husband & I stayed here for a conference. Front desk had plenty of people around it however not to many were willing to help. Event for New Years: Staff was not very knowledgable so we did not stay in the hotel for NYE. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. The atrium was very beautiful. ft. Gaylord Texan Resort & Convention Center 8.6/10 Excellent See all 1,248 reviews Popular amenities Pool Free WiFi Air conditioning Spa Restaurant Gym 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Explore the area Grapevine Lake 1 min walk Gaylord Texan Convention Center 3 min walk Cowboys Golf Course 3 min drive Also, the hotel is located in Grapevine, minutes from DFW airport and the rental car garage, and with easy access to shopping in Plano and the rodeo in Fort Worth. They go out of their way to exceed your expectations! Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Everyone deserves a vacation. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Have a fun staycation, and grab those points too! It's important to note that we did not get an atrium room as requested, which probably would have been louder. They would look at us, then look at each other, then go back to cleaning glasses and looking at their phones. See 5,246 traveller reviews, 3,744 candid photos, and great deals for Gaylord Texan Resort & Convention Center, ranked #17 of 21 hotels in Grapevine and rated 4 of 5 at Tripadvisor. While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable. As a collector who has 600 bottles at home the sommelier was incredible. I had housekeeping banging on the door (twice) whilst I was in meetings - So I messaged the front desk who reluctantly gave me noon check out. November 11, 2022 - January 1, 2023. They went the extra mile and split our salad and two plates. Staff: Friendly and courteous. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Claim your listing for free to respond to reviews, update your profile and much more. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff is friendly and helpful. Please be aware that the Brunch Buffet in the Riverwalk Cantina is NOT a guarantee and only available based on occupancy. The room was not ready until almost 4:30pm. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. Tripadvisor performs checks on reviews. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. You deserve to go have a fun and memorable time. escaperoom.com. 1501 Gaylord Trail . The Gaylord Texan Resort & Convention Center, located at 1501 Gaylord Trail, Grapevine, Texas, 76051 is currently hiring a Reservations Clerk. Many travellers enjoy visiting Milican Blacksmiths Shop (3.6 miles) and Grapevine's Market on Main (1.4 miles). WiFi is available in the rooms and charges apply. Review tags are currently only available for English language reviews. Gaylord Texan Resort and Convention Center @booking.com . It is reasonably so that even hard working people can save their pennies and have a memorable stay at home vacation. The food outrageous! After explaining this to front desk management, they seemed uninterested in ensuring future guests were aware that the buffet is not always available, though based on the website it clearing shows it is. Please see our partners for more details. Thank you. Book Gaylord Palms Resort & Convention Center, Kissimmee on Tripadvisor: See 5,810 traveller reviews, 3,586 candid photos, and great deals for Gaylord Palms Resort & Convention Center, ranked #51 of 161 hotels in Kissimmee and rated 4 of 5 at Tripadvisor. With feedback like yours, we can really get the full scope of areas we need to work on to enhance our guests experience. Parking far away. We waited 15 minutes before getting up and going over to Texan Station. 2 miles away. Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. Cant wait to do it again, I got discount on room and park combo through Groupon . We visited the Gaylord Texas for New Years. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. ABOUT GAYLORD TEXAN RESORT & CONVENTION CENTER The premier resort destination of the American Southwest, Gaylord Texan Resort on Lake Grapevine offers extraordinary environments, 1,814 luxury guest rooms, and four-and-a-half acres of Texas vistas under signature atriums. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. Up to 2 additional wristbands can be purchased .. All room types are equipped with a mini fridge for use during your stay. We ordered room service a few times. 817-778-1000. We sincerely apologize for not meeting that goal while you were with us. Explore. Book now at Old Hickory Steakhouse at The Gaylord Texan in Grapevine, TX. Choose from two packages that include tickets to ICE! It was well run, people greeted you by name, they gave and oozed old fashioned hospitality at its best. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. They went the extra mile and split our salad and two plates. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The fountain runs all night too, very loud. You can place your order and pick it up in the lobby. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Visually, it's stunning, professionally, I found it so-so. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America Select Date. Had a great time with nieces at water park and enjoyed having a beautiful room to go to and get cleaned up and had delicious food, the staff was so friendly and we had a great experience there! All guests are provided Gaylord Texan's signature blue parkas to help them keep warm. The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. Overall, about average but I don't know that I would have been happy had I paid rack rate for my room and I would probably never choose to stay there on my own dime. Thank you again for the review and we hope you will give us the opportunity to host you in the future. Additional sorting options might be available (by type of traveler, by score, etc). Price: WAY OVER PRICED - will speak more on this later. The beds were comfortable, check in was quick & easy. Senior Manager, Events. They do Not tag the lost items by room number. Apply online instantly. Room service was very fast and the food flavored to perfection. I realized this while waiting for my room to be serviced. It has 486,000 sq ft (45,200 m 2) of meeting space and 1,814 guest rooms. There is also a lot do around the resort. We have more than 70 million property reviews, all from real, verified guests. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. Nice sitting area on the small balcony. I found the room to be very comfortable. For the prices that you pay here I would expect better treatment and service. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I ate in several of the restaurants and the food was outstanding! Our parkas are available in all sizes, including children and infants, up to an adult 4XL. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. . The hotel was decorated with the season /Fall. The hotel was decorated with the season /Fall. Search over 2.9 million properties and 550 airlines worldwide. Thank you again for your review. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl, Grapevine, TX 76051, United States +1 817 778 1000 From $263 Cheapest rate per night 8.3 Great based on 1,019 reviews Sun 3/5 Thu 3/9 1 room, 2 guests View Deal View Deal View Deal 94 more Gaylord Texan Resort & Convention Center deals from $263 Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely different level of professionalism and friendliness. However, since we last visited in 2013 the hotel is now looking a little ragged and threadbare. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Enjoy custom furnishings, crown moldings, and rich fabrics. Does Gaylord Texan Resort & Convention Center have any great views? Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Featuring a 10-acre outdoor pool facility and a European-style spa, this spacious Grapevine resort is less than 9.7 km from the Dallas/Fort Worth International Airport. We sincerely apologize for not meeting that goal while you were with us. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas, USA, 76051 Tel: +1 817-778-1000 Dallas/Fort Worth International Airport Distance from Property: 6 Miles Phone Number: +1 972-973-8888 Visit Website Dallas Love Field Distance from Property: 20.8 Miles Phone Number: +1 214-670-6080 Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Job Number 23031598. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. It was about 5:00 and we stopped at the bar across from Texas Station. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. It was the loudest hotel I've ever been to. Each is equipped with cable TV, a coffee maker and a laptop safe box. The Hickory Steakhouse food and service was superb it was a little pricey but for our last nights dinner it was a perfect way to end a wonderful trip. Where to Eat and Drink at Gaylord Texan The pool water was pleasantly warm! The hotel really is beautiful & each worker we encountered was kind & helpful. Gaylord Texan Resort & Convention Center US Tel. What a place to come if your wanting to get away. Taxes and fees that are shown are estimates only. Thank you again for your review. Overview Gallery Rooms Dining Spa & Fitness Water Park & Resort Pool Entertainment Events What to Expect. I wanted to stay forever! Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. There was a problem loading the reviews. From opening to closing time, we had a blast. ?I was so looking forward to this resort and was sadly, very disappointed. All the restaurants have the ability to work with gluten allergies. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. If you booked through us and want to leave a review, please sign in first. Hotel Suites in Grapevine, TX | Gaylord Texan Resort & Convention Center Choose From a Variety of Spacious Gaylord Texan Rooms & Suites Accommodations A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Children 12 and above are considered adults at this property. Very enjoyable! Lock in a great price for Gaylord Texan Resort and Convention Center rated 8.3 by recent guests! If you do not valet, the parking is very far away. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. The water park they tout is so far from the actual hotel that you have to take a shuttle to and from and the on-site pools are small and not very appealing. Despite showing an 11:00 pm closing online, the hostess made sure we knew they would not be taking any more seatings in 15 minutes, an hour and 15 minutes before closing! Stay in One of Our Atrium View Guest Rooms. . Use code SPA. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Justin Mason Live - Gaylord Texan - Full Band - Headliner: Colt Ford, Gaylord Texan Hotel, Grapevine, April 6 2023 | AllEvents.in Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Alexander. Phone: 1-817-778-1000. Gaylord Texan is so much more than a hotel. Special Rates. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Very Impressed with the way the staff handled the situation. We do have conjoining rooms that are available for guests stay. Couples in particular like the location they rated it 9.1 for a two-person trip. By far the most expensive option but I found it to be worth every penny. Thank you again for your review. Responsibilities include: Process all reservation requests, changes, and cancellations received by phone, fax, or mail. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. Error: Copyright 19962023 You can even charge your laptop in the in-room safe while youre away. The indoor pool was closed. The hot water in the shower was a cold-hot-cold experience. We couldn't get out of the parking garage without paying! I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! Here at the Gaylord Texan, our team wants to provide the best hotel experience. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests. she is still scared of elevator. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America, Gaylord Texan Resort and Convention Center, Gaylord Texan Resort and Convention Center has been welcoming Booking.com guests since Sep 22, 2009, Partial Atrium view, Guest room, 2 Queen Beds, Center Atrium view, Guest room, 2 Queen Beds, Standard Queen Room with Two Queen Beds - Hearing Accessible, Queen Room with Two Queen Beds and Partial Atrium View - Hearing Accessible, Standard Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible, Is there a bath tub or only a shower in this room. Make your Christmas bright with a holiday getaway to Gaylord Texan. Ideally, we'd publish every review we get, positive and negative. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards. Apply online instantly. I didnt see people. We did the Snow tubing (which is not a huge hill so even that was not as "grand" as we'd hoped, the "Merry and Light" show was fun, a walk around, and the actual "ICE Polar Express" Exhibit, which is COOL (pun intended) to older kids even because ice sculptures are COOOOL! We spent a full day at the Paradise Springs At Gaylord Texan Resort. Apply for a Gaylord Texan Resort & Convention Center Banquets Houseperson job in Grapevine, TX. I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. As you would expect, this is a huge hotel with lots of restaurants and activities. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. As a titanium elite I thought 4pm was automatic - That is not the case. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. It kept me up all night. Gaylord Texan, This is the version of our website addressed to speakers of English in the United States. Every possible amenity is taken care of. Gaylord Texan. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. From the minute you arrive you are warmly greeted! I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Check your booking confirmation email to find your booking number and PIN. Please see our partners for more details. All content should be genuine and unique to the guest. Rooms were great and clean. I will go back with my family and during the holidays for the lights! Our room came with a balcony that overlooked all the fountains and indoor waterways., Approximate prices in TWD for a 1-night stay. It was full! Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . We ended up checking out early and going to Starbucks down the road. Each time, the food was delicious and arrived in about 30-40 minutes. Discover luxury in our two-bedroom Family Suites. I ate two nights at the barbecue restaurant. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. There was an ice slide and it was beautifully done. Access to the Splash park with resort transfer was super convenient. Payments made by partners impact the order of prices displayed. The next morning, housekeeping woke us up trying to get in at 9:00. more. I love that they are part of Marriott. The rooms are incredible, clean, well planed and very comfortable. Take all the comforts and flexibility of your home, plus the best bits of a hotel and you get room2 Southampton, the world's first Hometel. Loved the included amenities for the kids. He knew all the wines he had which was one of the best selections I have seen at any establishment. It is about 6 miles from DFW airport. Thank you again for your review. Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Start the new year by treating yourself to relaxation and rejuvenation with a special Relche Spa Package from January 1 - March 31, 2023. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Perfect accommodations for a business conference. I was able to pick my room in advance 2 days before arrival.
