alight customer care representative job descriptionwhat aisle are prunes in at kroger

Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Mid Level Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. You're able to quickly input and retrieve data while working with the customer on the telephone. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Bilingual (English/Spanish) Customer Care Rep - Virtual. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. We are brave in spirit, act decisively, learn quickly and get it done. Type: Full Time Their job is to help ensure customer satisfaction. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. Our commitment to Diversity and Inclusion. Want to receive job alerts for similar jobs? Alight Solutions offers a promising . * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers View this and more full-time & part-time jobs in Miami, FL on Snagajob. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. Read more This training will take place during the first 5-weeks of your employment, and the hours are full time. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Please enter a Name and Password so you can update your Job Alerts in the future. They answer inquiries by phone, e-mail, web chat, or social media. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. At Alight, we are reimagining how people and organizations thrive. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. These teams are a critical component of Alights health care,retirement and HR-delivery services. See our awards. We combine data-driven . Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. It is a very convenient Job I have ever worked. The mission of our customer care teams exemplifies the need for humanunderstanding. Find contacts: direct phone number, email address, work experience. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . The estimated additional pay is $2,234 per year. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Disabled Person, Inc. Cons. Location The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. This may include assisting the caller in navigating the system as well. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Health, Dental, Vision, Life Insurance and more. You have successfully created a new job alert. Training will begin for this class on Monday, May 1st Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Alight is committed to the continued development of our colleagues. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. At Alight, we connect passion with purpose. https://www.consumer.ftc.gov/articles/0243-job-scams. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Customer Care Representative Human Resources. Our people are our greatest assets at Alight Solutions because People Matter! Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. 1999 - We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Customer Care Representative Human Resources. You are * Create and update employee files in database, as authorized. * Able to work independently and to adapt to a rapidly changing environment Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. As a Customer Care Representative, you will report to a Customer Care Team Leader * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat These teams are a critical component of Alights health care,retirement and HR-delivery services. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * A demonstrated successful work history in customer service, insurance, or related field. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Our story starts with a simple universal truth: Every business is a people business. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Apply online instantly. All Rights Reserved. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. This role is designed for people who have strong empathy and communication skills. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Key Duties & Responsibilities. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Learn how this feature works. We are not an agent or representative of any employer. Get hired today! Alight Solutions The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Customer Care Representative Human Resources. Copyright 2023 Grabjobs Pte.Ltd. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Full-time $12.50 an hour. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Because transformation takes a workforce. This program provides you with the foundation you need to lead to a path of success. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. The mission of our customer care teams exemplifies the need for human understanding. Visit investor site Looking for an Alight office? As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

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